WebsiteLeads
Website Lead Chatbot
- Inputs
- Website visitor
- Steps
- AnswerCapture detailsSave to CRM
- Result
- Visitors become enquiries.
AI Chatbot & WhatsApp Bot Development
Chatbots for your website and WhatsApp, trained on your documents and FAQs.
What's included
Web + WhatsAppOne assistant across both channels
Trained on your own documents
What's included
The problem with slow replies
Customers ask the same questions on your website and on WhatsApp, and they expect an answer in minutes. A team replying by hand can’t keep up outside working hours.
We build chatbots that answer from your own documents and FAQs, capture lead details, and hand the conversation to a person when it needs one.
Our standard
- Answers drawn from your content
- Lead details saved to your CRM
- Handover to a person when needed
- Conversations reviewed and improved
Deliverables
What's included
- 01
Strategy
Agreement on scope and approach before anything is built.
- Discovery & requirements
- Success criteria definition
- Scope, timeline & plan
- 02
Build
Staged delivery, reviewed with you and tested as it goes.
- Design & development
- Integrations & setup
- QA & testing checklist
- 03
Handoff
Everything your team needs to own what we deliver.
- Documentation
- Team training
- Access & ownership transfer
- 04
Support
Continued monitoring and improvement after launch.
- Monitoring & fixes
- Iteration cycles
- Performance reporting
How we work
A process built for results
Clear milestones, regular updates and no surprises. Here’s how we get from idea to launch.
- Step 01
Discovery & Goals
We ask the right questions to understand how your business works today, what is slowing it down and what success should look like.
- Goals & success metrics
- Audit of current setup
Timeline3–5 days
- Step 02
Plan & Design
We agree scope, timeline and approach, then map the flows or design the screens so you see what you are getting before we build.
- Fixed scope & timeline
- Flows or screen designs
Timeline1–2 weeks
- Step 03
Build & Test
We build in stages and keep you updated. Everything is tested on real devices and in real conditions before it goes live.
- Weekly progress demos
- Real-device testing
Timeline2–6 weeks
- Step 04
Launch & Improve
We handle the launch, watch how it performs, fix what needs fixing and keep improving based on the data.
- Go-live & handover
- Monthly performance reviews
Timeline1 week + ongoing
Prefer to talk first?
Most projects go live in 4–10 weeks. Tell us what you’re working on and we’ll come back with a rough scope, timeline and next steps.
AI Chatbots & WhatsApp Bots examples
See what's possible
Typical projects we deliver for teams like yours
WhatsAppSupport
WhatsApp Support Bot
- Inputs
- WhatsApp message
- Steps
- UnderstandAnswerHand over
- Result
- Instant replies. Fewer tickets.
DocumentsRAG
Chat With Your Documents
- Inputs
- PDFs / Policies / Catalogues
- Steps
- SearchCiteAnswer
- Result
- Answers from your own content.
What clients say
AI models we build with
FAQ
Common questions
Everything you need to know before we start working together.
What do we need to run a WhatsApp chatbot?
An automated bot on a business number runs on Meta’s WhatsApp Business Platform. That needs a Meta Business account and a phone number registered to the platform. We help with the setup and connect the bot to your CRM and documents.
Does WhatsApp charge for chatbot messages?
Meta charges for template messages a business sends first (marketing, utility and authentication), at rates that vary by country. Replies to a customer inside the 24-hour window after their last message are free. Those fees are paid to Meta and are separate from the cost of building the bot.
Can a WhatsApp bot message customers first?
Only with a template message that Meta has approved, and only to people who have opted in to hear from you. Free-form replies are allowed once the customer has messaged you, within the 24-hour window.
Will the chatbot give wrong answers?
It answers from your own documents and FAQs rather than general knowledge. When the content doesn’t cover a question, it hands over to a person instead of guessing. We have built the same pattern for legal documents, where guessing is not acceptable.
Can one chatbot work on our website and WhatsApp?
Yes. One assistant, trained on the same content, can answer on your website and on WhatsApp, and save lead details from both to the same CRM.
Connect with an expert
Let’s talk about your project
Tell us what you want to build or automate, and we’ll show where AI, web and marketing can make the biggest difference.
Book a discovery call