Hexagon Digital

Industries

AI, Automation & Growth for SaaS Teams

A support chatbot trained on your docs, CRM automation from signup to renewal, and SEO that brings in trial signups.

The challenge

Where teams get stuck

Growth adds tools faster than it adds process. Leads, trials, renewals and support each live in a different system, and handoffs between them depend on someone remembering. Support answers the same product questions every day, and the knowledge to answer them sits in docs nobody can find. We connect the CRM, billing and product data so signups are scored and routed automatically, and we build assistants that answer from your own documentation and name the source, as we did in an internal knowledge assistant over Google Drive and Dropbox.

  • Leads routed by hand
  • Support repeating the same answers
  • Trials that go quiet
  • Organic signups flat
Our deliverables

What we build for you

  • Conversations

    AI Agents & Chat

    Agents that answer customers by voice, chat and WhatsApp, and act inside your tools.

    • Custom AI and voice agents
    • Website and WhatsApp chatbots
  • Operations

    Automation

    Workflows that move leads, documents and data without re-typing.

    • Workflow and CRM automation
    • Marketing automation
  • Growth

    Web, Apps & Marketing

    The places customers find you, built and promoted by the same team.

    • Websites and mobile apps
    • Digital marketing, SEO and AI creative
Use cases

See what's possible

Typical work we deliver in this industry

ChatbotSupport

Product Support Chatbot

Inputs
Help docs / Chat
Steps
SearchAnswerEscalate
Result
Routine questions answered instantly.
CRMSales

Signup Lead Routing

Inputs
New signup
Steps
EnrichScoreAssign
Result
The right rep, straight away.
MarketingOnboarding

Trial Nurture

Inputs
Trial started
Steps
OnboardNudgeConvert
Result
Trials that don’t go quiet.
In practice

What this looks like

Where our services fit into the day-to-day work of your team.

24/7

product and support answers

From a chatbot trained on your own docs.

1 CRM

for every lead and renewal

Signups, trials and renewals kept in sync.

  • Support chatbot

    Answer product questions from your help docs.

  • Lead routing

    Score and assign new signups in the CRM.

  • Trial nurture

    Onboarding sequences triggered by product usage.

  • SEO & AI search

    Be found on Google and in AI answers.

Connect with an expert

Let’s talk about your project

Tell us what you want to build or automate, and we’ll show where AI, web and marketing can make the biggest difference.

Book a discovery call