FAQ
Frequently Asked Questions
Everything you need to know before we start working together.
What services does Hexagon Digital offer?
Nine services under one roof: custom AI agents, AI voice agents, AI chatbots and WhatsApp bots, workflow and CRM automation, marketing automation, AI image and video creative, website development, mobile app development, and digital marketing and SEO.
What makes you different from other agencies?
Our integrated approach. Design, development, marketing and AI sit in one team, so the agent, the website it lives on and the campaign that brings people to it are planned together. We focus on transparent collaboration and timely delivery.
Do you work with businesses of all sizes?
Yes. We work with startups, small businesses and large enterprises. Our solutions are scaled and customised to the needs and budget of each client.
Do you work with clients outside India?
Yes. We are based in Mumbai and serve brands in India and worldwide. We work remotely and plan calls and reviews around your working hours.
How long does a typical project take?
It depends on scope. A single chatbot or landing page is much quicker than a multi-channel automation or a mobile app. We give you a realistic timeline after the discovery call, with milestones you can track.
How do you measure the success of a project?
We define clear KPIs at the start of every project, aligned with your business objectives. We then share regular reports and analytics so you can see progress and return on investment.
How do you make sure projects are delivered on time?
We use agile methods, careful project planning and continuous communication to keep work on track, and we commit to the timeframes we agree with you.
Do you offer support after launch?
Yes. We provide ongoing support and maintenance for what we build, from website updates to monitoring and improving AI agents and automations.
What does an AI automation agency actually do?
It finds the repetitive work in your business - answering enquiries, following up leads, moving data between tools - and builds AI agents and automations to handle it. We also build the website, app and marketing around those systems, so they have customers to serve.
How much does AI automation cost?
It depends on scope: how many channels, systems and steps are involved. A single chatbot costs far less than voice, WhatsApp and CRM working together. After a discovery call we give you a clear quote covering setup, running costs and support.
Let’s talk.
If you didn’t find the answer you need, our team is happy to help - with questions about services, timelines, scope or fit.
Book a discovery call