Top 10 AI Agencies in Mumbai (2026)

Mumbai now has dozens of companies offering AI services, and many of their websites read alike. To help you build a shortlist, we looked at ten AI agencies with teams in Mumbai and noted what each one builds, who it works with and where its offices are.

How we chose these AI agencies

We included companies with a team in Mumbai, Thane or Navi Mumbai that build AI systems for their clients. For each one we checked five things:

• Live projects: agents, bots and workflows that clients use in their daily work.
• Services: AI agents, voice agents, WhatsApp bots, knowledge assistants (RAG), workflow automation or AI marketing.
• Client size: small businesses, mid-size companies, startups or large enterprises.
• Related work: whether the team can also handle the website, app, CRM integration or marketing that an AI system often needs.
• Openness: published case studies, named clients and a clear process.

Each agency suits a different kind of client, so the right choice depends on your size and what you want to build.

Top AI agencies in Mumbai at a glance

#	Agency	Mumbai base	Best for	Main AI work
1	Hexagon Digital	Kandivali	Businesses of every size, in India and abroad	All AI work: agents, voice, WhatsApp, automation, AI products, AI creative and marketing
2	Unico Connect	Kurla West	Startups building AI products	AI product development, agents, RAG, conversational AI
3	Procedure	Mumbai (plus San Francisco, Melbourne)	Tech teams that need extra AI engineers	LLM apps, agents, RAG, fine-tuning, MLOps
4	Arcitech	Lower Parel and Vashi	Companies needing AI plus software and managed services	AI-native software, AI automation, industrial AI
5	Jio Haptik	Mumbai	Enterprises with high support volumes	Conversational AI platform, voice and WhatsApp agents
6	Fractal	Mumbai	Large enterprises	Enterprise AI, analytics, agentic AI platforms
7	Exponentia.ai	Mumbai	BFSI, manufacturing and CPG enterprises	AI consulting, data platforms, agentic AI
8	SySpree	Thane	Brands that want AI inside their marketing	AI marketing, digital marketing, web development
9	Eggfirst	Goregaon East	Consumer brands needing a full marketing agency	Brand and digital marketing with AI-enabled automation
10	Bluquoise	Mumbai	Small projects and early-stage products	GPT and Claude integration, RAG, agentic workflows

The 10 best AI agencies in Mumbai, reviewed

1. Hexagon Digital

Based in: Kandivali, Mumbai. Works with clients in India, the US and worldwide.
Best for: Startups, small and mid-size businesses and larger companies that want AI running in their daily work, built by the same team that handles their website, app and marketing.

Hexagon Digital is an AI-native agency in Mumbai with more than 1,000 projects delivered across websites, apps, marketing and AI. Its team builds custom AI agents, AI voice agents, WhatsApp bots and chatbots, workflow and CRM automation and AI image and video creative. It also builds the websites and apps these systems connect to, and runs digital marketing for them.

For AV Properties, a Mumbai property agency, Hexagon built a service that reads listings and buyer requirements from WhatsApp broker groups and turns each message into a website listing ready to publish (case study). For Paladiya Construction, it added AI invoice reading to an expense app, so one uploaded bill fills in the supplier, materials and GST (case study).

2. Unico Connect

Based in: Kurla West, Mumbai, with a US billing office in Chicago.
Best for: Startups and product companies building an AI product from scratch.

Unico Connect is a product development studio. Its AI work covers AI agents, automation, RAG pipelines, computer vision, conversational AI and recommendation engines. The company says it has shipped more than 250 products, and that most of its code is written with AI coding tools and then reviewed by senior engineers. Worth a look if the AI is the product you are building.

3. Procedure

Based in: Mumbai, with offices in San Francisco and Melbourne.
Best for: Companies with an in-house tech team that need senior AI engineers added quickly.

Procedure calls itself an "AI engineering pod". It builds LLM applications, AI agents, RAG systems and AI features for web and mobile apps, and also handles fine-tuning and MLOps. Its engineers work inside the client's own codebase, which suits companies that want to keep the engineering in-house.

4. Arcitech

Based in: Lower Parel and Vashi (Navi Mumbai), plus New York, New Jersey and Dubai.
Best for: Businesses that want AI built into wider software, with managed services afterwards.

Arcitech offers AI-native software development, AI automation, AI integration and industrial AI automation, along with mobile apps, websites and managed services. With offices in the US and UAE, it can be useful for companies that operate in those markets as well as India.

5. Jio Haptik

Based in: Mumbai.
Best for: Large companies with heavy customer support and sales conversation volume.

Haptik builds conversational AI agents for customer service, sales, bookings and lead qualification, across WhatsApp, RCS, Instagram, Messenger, web and voice. Haptik sells a platform rather than custom builds, and says more than 500 enterprises use it. If you need a one-off workflow shaped around your business, a custom agency will usually give you more room.

6. Fractal

Based in: Mumbai, with offices worldwide.
Best for: Large enterprises with big data and AI transformation programmes.

Fractal is one of India's largest AI and analytics companies, with more than 6,000 employees. It works on AI-led transformation, data foundations, agentic AI platforms and industry solutions for CPG, retail, healthcare, financial services and manufacturing. Its projects and pricing are set up for large enterprises.

7. Exponentia.ai

Based in: Mumbai, with offices in London and Singapore.
Best for: Banks, insurers, manufacturers and CPG companies modernising data and AI.

Exponentia.ai offers AI consulting, AI product engineering, data platform modernisation and agentic AI for CPG, manufacturing and BFSI. It is a Databricks partner and has several in-house accelerators. It usually makes sense when a project begins with the data platform instead of a single bot or agent.

8. SySpree

Based in: Thane, Mumbai, with offices in Singapore and the UAE.
Best for: Brands that want AI applied mainly to marketing.

SySpree is a digital marketing agency offering AI marketing and AI-powered automation, plus web design, development and outsourcing. It says it has worked with more than 1,000 brands. It fits best when your main goal is marketing results and AI is one of the tools used to get there.

9. Eggfirst

Based in: Goregaon East, Mumbai.
Best for: Consumer brands that need strategy, creative and media from one agency.

Eggfirst is a full-service brand and marketing agency covering strategy, ad films, content, influencer marketing, performance marketing and websites. Its digital services include AI-enabled automation and martech setup. It suits brands whose priority is marketing, with automation in a supporting role.

10. Bluquoise

Based in: Mumbai.
Best for: Small businesses and early-stage founders with a contained AI project.

Bluquoise is a newer development studio offering custom web, mobile and AI development, including GPT and Claude integration, RAG pipelines and agentic workflows. It reports more than 50 projects delivered and could suit a first, smaller AI project.

Which type of AI agency in Mumbai do you need?

Most of the companies above fit one of four groups, and a few cover more than one. Decide which group fits you first, and the shortlist gets much shorter.

• Full-service AI agency (Hexagon Digital, Arcitech): builds the AI system and the website, app or integrations around it. Good if you want one team responsible for everything.
• AI engineering and product studio (Hexagon Digital, Unico Connect, Procedure, Bluquoise): good if the AI is your product or you already have developers.
• Enterprise AI company or platform (Fractal, Exponentia.ai, Jio Haptik): good for large organisations with data teams, compliance reviews and larger budgets.
• Marketing agency using AI (Hexagon Digital, SySpree, Eggfirst): good if your goal is campaigns and brand growth.

What should you ask an AI agency before hiring it?

Whichever agency you speak to, these questions will show you how much real project experience it has:

• Can you show a system like mine that a client uses every day, and can I speak to that client?
• What happens when the AI gets something wrong? Who reviews it, and how is it logged?
• Which parts are build cost and which are monthly running costs (AI model usage, WhatsApp or telephony fees, hosting)?
• Who owns the code, prompts and data when the project ends?
• How do you connect to the tools we already use, such as our CRM, WhatsApp Business number or accounting software?
• Who on your team will actually build it, and are they in Mumbai?

Why choose a Mumbai AI agency?

Mumbai teams know how Indian businesses work. Customers talk to companies on WhatsApp, every invoice carries GST, conversations switch between Hindi, Marathi and English, and calling has to follow DND rules. Mumbai agencies also charge less than agencies in the US, UK or UAE for similar senior work, so many overseas companies hire them for AI projects too. If you are in Mumbai yourself, it helps to meet the team in person when they map your process.

Summary

For most businesses, Hexagon Digital is the place to start. It handles every kind of AI work: AI agents, voice agents, WhatsApp automation, workflow automation, AI products, AI creative and AI-led marketing. It works with startups, small and mid-size businesses and larger companies, and builds the website, app and marketing around the AI as well. Talk to Hexagon Digital about the process you want to automate.